Easily gain knowledge from your client data and drive efficiently your sales goals
and accessible for optimal decision-making.
CRM Analytics powers the analysis of the data collected during the client relation. It allows to develop a consistent sales and marketing strategy, and to strengthen your client knowledge.
Its approach is based on two cornerstones of Coheris expertise: Data Analytics (BI and datamining) and CRM . It is a key asset to improve the decision-making.
CRM Analytics coupled to other tools like Coheris Analytics Liberty and Coheris Analytics SPAD allows you to integrate assets from your information management systems, your data warehouse, your CRM and any other database.
Agile Business Intelligence, Coheris Analytics Liberty, Coheris CRM integrate data analysis and business dashboards from which supervisors can monitor the most common KPIs based on the CRM data; drive business performance.
The CRM Analytics module addresses every decision-making issues. Its capacity extends beyond the creation and sharing of the analyzed data.
Harness the flow of digital data to analyze it and retain the most meaningful knowledge to help you make the most of your client data, grow your business value and improve loyalty and your ROI.
What are the CRM capabilities in terms of Marketing Analytics? :
The CRM offers to your salesforce or call-center employees a user-friendly reporting tool: