Make every contact a business opportunity
With CRM Sales force solution, sales reps have a complete customer insight arising from the information shared/recorded during the various points of contact and interactions with other company departments throughout the customer journey.
Resolutely oriented towards social networks, Coheris CRM Suite allows companies to enter into a digital relationship and enrich their customer knowledge. Thanks to advanced analytics features with a textmining module (text analysis) and data visualization with an integrated BI module (Business Intelligence), users benefit from the latest innovations in CRM and analytics.
Un CRM Marketing pour faciliter la définition, planification et mise en place de vos campagnes. Suivi opérationnel et calcul simple du ROI des campagnes.
La relation client devient un art difficile mais une valeur ajoutée stratégique à manier avec l’aide des solutions CRM Service Client.
Textmining CRM allows you to analyze and classify the important messages of your customers and prospects in order to gain reactivity and relevance.
Key step in developing a sales and marketing strategy as well as a good customer knowledge, analytical CRM is a decision aid.
Enhance consumer engagement, identify influencers throughout your industry, and find new business and marketing approaches.
Coheris CRM offers a full-service platform to effectively and optimally build, anticipate and monitor cross-channel customer relationship.